Find answers to common questions about our Indian food products, sourcing, ordering, wholesale services and delivery.
Where do you source your products?
India Tea House Japan sources carefully selected products from trusted producers and suppliers in India.
Our range includes Indian teas, spices, rice, pulses and lentils that represent the richness of Indian food culture.
Are your products imported directly from India?
Yes. Our products are sourced from India and imported in accordance with Japanese laws and standards governing food imports.
Do you offer wholesale?
Yes. We welcome enquiries from retailers, speciality food stores, supermarkets, restaurants, cafés, hotels, food wholesalers and other businesses. For more information, please contact us using our contact form or wholesale quote request form.
What is the minimum order quantity (MOQ)?
Minimum order quantities vary depending on the product, pack size, packaging format and order requirements.
Please let us know which products you are interested in and the quantities you need, and we will provide further details.
How long does delivery take?
Delivery times vary depending on product availability, the delivery destination and shipping method.
We will provide the expected dispatch date and estimated delivery timeframe when you place an order or request a quote.
Which payment methods do you accept?
We will provide details of the available payment methods when you make a purchase or request a quote.
How do you maintain product quality?
We work with trusted producers and suppliers to help maintain product quality through packaging, storage and transport methods suited to each product.
How are your products packaged?
Packaging formats and pack sizes vary by product.
We offer retail pouches and larger packs for business use. Detailed packaging specifications are provided on each product page or when you request a quote.
Do your products comply with Japanese food safety requirements?
Products sold in Japan are imported and sold in accordance with Japanese laws and standards governing food imports and food safety.
Do you offer custom packaging, OEM or private-label services?
We do not currently offer custom packaging, OEM or private-label services.
Please feel free to contact us about our product range, pack sizes, packaging options or wholesale requirements.
Still Have Questions?
Please contact us. We will be happy to assist you.